Medical identity theft is a growing problem across the nation. On Aug. 30, the MGH will kick off the VERI (Verify Everyone’s Identity)-Safe Patient Care campaign, a hospitalwide effort to improve patient safety and prevent medical identity theft. When checking in for ambulatory practice visits, inpatient admissions and surgery, patients will be asked to provide government-issued photo identification (ID) such as a driver’s license. If the patient does not have an ID, he or she will be reminded to bring it for all future appointments and will be asked an additional verification question.
“While this new step will allow us to better protect our patients’ information, no patient will ever be refused care if he or she does not have a photo ID,” says Mark Haas, associate director for Health Information Services.
VERI-Safe Patient Care campaign signs will be prominently displayed at check-in sites throughout the MGH and affiliated practices. For more information about the implementation of this campaign, contact Andrea Gagné, senior project manager for Admitting and Registration Services, at firstname.lastname@example.org or Kristin A. Smith, senior project manager for the Practice Improvement Division, at email@example.com. For more information about medical identity theft, contact Haas, at firstname.lastname@example.org.