Quality & Safety

Massachusetts General Hospital places the highest priority on its commitment to practicing medicine in a way that consistently delivers the safest care possible for every patient.

Improving Every Day Since 1811

Our approach to patient care encompasses our commitment to safety, effectiveness, patient centeredness, timeliness, efficiency and equity – an approach that is always evolving based on the latest research findings.

Learn what steps Mass General is taking to implement hospital-wide systems and measure our institutional performance against local and national benchmarks in key quality and safety areas, including:

  • Delivering the right care
  • Keeping patients safe
  • Listening to patients
  • Providing equitable care

Learn more about Quality and Safety at Mass General

Our commitment to quality and safety

Mass General ensures that our patients receive the highest quality and safest care possible. Learn about our performance, our improvement goals and how we compare to other institutions.