- Introduction
- Transportation, Parking & Entrances
- Wheelchairs & Mass General Escorts
- Adaptive Equipment
- Communication Access
- Services & Amenities
Massachusetts General Hospital is conveniently located near handicap accessible public transportation and provides accessible parking and shuttle services.
Public Transportation
The Charles/MGH stop on the MBTA's red line is ADA compliant and barrier free. Elevators and escalators can transport patrons between the street level and train platform level.
The station's north exit is the best route to Mass General. It lines up with the pedestrian entrance to Mass General’s Yawkey Center for Outpatient Care. There is a pedestrian crosswalk with a traffic signal to cross the two lanes of traffic that separate the station from the Yawkey building. The hospital’s main entrance is a short distance away.
Additionally, MBTA’s THE RIDE offers door-to-door transportation to eligible people who cannot use general public transportation. In order to use THE RIDE, you must complete an application to become eligible. Learn more about THE RIDE.
Shuttle Services
Wheelchair accessible shuttles operate between various Mass General locations and buildings. Whenever possible, please contact Partners Transportation at 617-726-2250 at least 24 hours in advance if you need to request a shuttle with a wheelchair lift.
Parking
Mass General offers valet parking and accessible parking spaces in all of the hospital's main parking garages.
Valet Parking
Moderately priced valet parking is available at the entrance to both the Wang Ambulatory Care Center (ACC) and the Yawkey Center for Outpatient Care. The Wang ACC valet uses a surface parking lot with no vehicle height restrictions.
Parking Garages
Mass General has three main parking garages with vehicle height restrictions as indicated below:
- Fruit Street (closest to Mass General’s main campus) – 23 handicap parking spaces. The height limit is 6 feet 8 inches.
- Yawkey Center for Outpatient Care – 59 handicap parking spaces. The height limit is 8 feet 2 inches for levels P1 and P2, and 7 feet 2 inches for levels P3, P4, P5, and P6.
- Parkman Street – 21 handicap parking spaces. The height limit is 6 feet 8 inches.
Additional handicap accessible parking is available at 50 Staniford Street and 165 Cambridge Street. Please note that these parking garages are not owned or operated by Mass General.
- The garage at 50 Staniford Street has 11 handicap parking spaces. The height limit is 6 feet 10 inches.
- 165 Cambridge Street offers underground parking. There is also limited surface deck parking.
Entrances
Most buildings on Mass General's Main Campus are connected via hallways. The hospital has several main handicap accessible entrances available to patients, visitors and employees.
Recommended: Main Campus Entrance
The Wang Ambulatory Care Center entrance is fully handicap accessible and connects directly to the White Building/main entrance via elevator.
White Building (on Fruit Street)
Considered Mass General's main entrance, the White Building is handicap accessible. Please note: From the parking area to the main doors, there is a steep grade of 50 feet before the entrance levels off. The building entrance is open 24 hours.
Cox Building (on Blossom Street)
The Cox Building is handicap accessible via elevator from the sidewalk level entrance. This connects directly to the main part of the hospital. The building entrance is open 6:00 am to 8:00 pm.
Yawkey Center for Outpatient Care
The Yawkey Center is handicap accessible, and the building entrance door closes at 9:00 pm.
50 Staniford Street and 165 Cambridge Street are also handicap accessible.
Special assistance 
Massachusetts General Hospital's ambassadors and volunteer escorts can provide special assistance as needed to patients and visitors arriving at or being discharged from the hospital.
Free shuttle service
Partners HealthCare provides a free shuttle bus for Mass General's patients and visitors. Find shuttle schedules, shuttle stops and hours.
Find your way around Mass General
Locate parking, buildings, gift shops and more on these maps of the hospital’s main campus.
