APF offers comprehensive primary care services for Mass General employees and their partners or spouses.
APF offers comprehensive primary care services for Mass General employees and their partners or spouses.

Adult Primary Care

The adult primary care physicians at the Ambulatory Practice of the Future (APF) at Massachusetts General Hospital work with patients to coordinate all of their health care needs, from routine physical exams to the diagnosis and treatment of complex medical problems, as well as referrals to specialists. Our primary care physicians also provide information about preventative medicine and wellness programs available through our office.


On-call Physician Coverage

We provide on-call physician coverage for our patients, 24 hours a day, seven days a week. Please call the practice to reach the on-call physician. Patients with medical emergencies should call 911.


Urgent Care

We do our best to keep slots open if our patients require urgent, same-day visits. Patients can call the office at 617-724-1100 to speak to a member of the team.


Prescription Refills

Current patients can request prescription refills online using Patient Gateway. Most prescription renewals will be filled within 48 hours. Any requests received after noon on Friday will not be filled until the next business day. Please plan ahead so prescriptions will be ready when they are needed.


Behavioral Health

Depression is not a personal weakness, a personality or character flaw, or laziness. While it may eventually go away with time for a few people, it cannot be cured or controlled by “pulling yourself together” or “just snapping out of it.” The APF provides patients with the option to participate in our in-house program, the Depression Care Collaborative. This program provides patients with a care plan that may involve behavioral activation, therapy and medication. Patients can be seen more quickly than if they wait to see a specialist, and are provided frequent follow-up with our care coordinator and health coach, Ryan Sherman.


Health Coaching

Many of our patients choose to work closely with their health and wellness coach in developing and following their Health and Life Balance Plan. Our coaches help develop goals based on each patient’s personal priorities. Patients and coaches meet regularly (either in person or by virtual visit) for support and guidance, as well as re-evaluating goals as progress is made. Learn more about health coaching


Referrals

A primary care provider is responsible for arranging all medical care for his or her patient, including referrals to specialists. A patient requiring the care of a specialist should speak to his or her physician for the appropriate referral.


E-visits

Patients of the APF may have the option to choose an e-visit, a follow-up appointment with a primary care physician conducted via telephone. E-visit appointments allow doctors and patients to check in with one another while avoiding travel to the office.

Back to Top