Our doctors work closely with patients on individualized care and wellness plans.
Our doctors work closely with patients on individualized care and wellness plans.

Overview

Dr. J. Benjamin Crocker, Medical Director of APF
J. Benjamin Crocker, MD, Medical Director of APF

Our care model at the Ambulatory Practice of the Future (APF) at Massachusetts General Hospital is designed and managed with a particular emphasis on team-based care and coaching. Our care teams partner with each patient to explore, define, and reach customized health and well-being goals. Patients help to create and drive their care plan.

Each dedicated health care team includes:

  • A physician
  • A nurse practitioner
  • Nurses
  • Health coaches
  • Administrative staff

Meet our doctors and staff

Patient-centered Medical Home

We provide health care as a team, with a focus on the individual patient. This model is often called a "patient-centered medical home." It is designed to help patients stay healthier and to facilitate care when needed, often with shorter wait times.

Our teams can help patients better understand their health care needs, maintain an accurate medication list and see specialists, if necessary. Patients are encouraged to play an active part in their health care by asking questions, communicating with their care team and collaborating to reach healthy goals.

Here at the APF, we also have a patient and family advisory council, our Care Alliance. Patients serve a vital role in the ongoing development of the APF, with the most visible and powerful being their presence on the Care Alliance. The Care Alliance is a patient and family advisory council through which patients and families take an active role in developing and improving the patient's experience of care at the APF. These voices are represented to ensure that new programs and developments remain aligned with providing a second-to-none health care experience.

Learn more about the Care Alliance

Our Doctors

  • Crocker, Joseph B., MD

    617-724-1100

    Not Accepting New Patients

    Clinical Interests
    • International medicine
    Board Certifications
    • Internal Medicine, American Board of Internal Medicine
    Locations
    • Boston: Ambulatory Practice of the Future
  • Helgason, Anna Loa, MD, PhD

    617-724-1100

    Not Accepting New Patients

    Board Certifications
    • Internal Medicine, American Board of Internal Medicine
    Locations
    • Boston: Ambulatory Practice of the Future
  • Hoffman, Aaron R., DO, MPH

    617-724-1100

    Accepting New Patients - Call for Availability

    Board Certifications
    • Family Medicine, American Board of Family Medicine
    Locations
    • Boston: Ambulatory Practice of the Future
  • Hu, Jessica M., MD

    617-724-1100

    Accepting New Patients - Call for Availability

    Board Certifications
    • Internal Medicine, American Board of Internal Medicine
    Locations
    • Boston: Ambulatory Practice of the Future

Our Team

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