Appointments & Referrals

  • Introduction

Massachusetts General Hospital's world-renowned physicians offer second opinions and/or treatment options for patients around the world.

When faced with a serious diagnosis or treatment, patients often seek a second opinion to research treatment options or reconfirm a diagnosis.

Patients benefit most from obtaining a second opinion because our physicians review each patient's previously assessed condition and discuss the full range of available treatments. This can lead to changes in your treatment or reinforce that your current treatment is the best option, giving you and your family peace of mind.

Second opinions can be a good idea if you are having major surgery, if you are unsure whether your treatment plan is the only available option or if you have been diagnosed with a life-threatening disease such as cancer or heart disease.

Getting Started

Ask your current physician to provide you with the name of a specialist who has experience in diagnosing and treating your illness, or ask to be referred to a Mass General physician. Patients and physicians also can request a second opinion with a Mass General physician through Partners Online Specialty Consultations, an online second-opinion service offered by Partners HealthCare.

Insurance Coverage

Before scheduling a second-opinion consultation, discuss second-opinion requirements with your insurance company, who can confirm if precertification is required.

Before Your Appointment

If you are a new patient at Mass General, please begin the appointment process by calling the Mass General Registration and Referral Center at 866-211-6588 to register and obtain a unique Mass General Medical Record Number (MRN). The center is open Monday through Thursday, 8:00 am to 6:00 pm and on Friday from 8:00 am to 5:00 pm.

Please confirm that your doctor has sent any related medical records, radiology results and lab test results before your visit.

To make an appointment with a specialist, contact the specific department to make an appointment. Select a Center or Department

Billing and Financial Assistance

Read more about our billing process and learn how Partners HealthCare can assist patients to pay their medical bills.

Patient confidentiality

Mass General places the highest priority on a patient’s right to privacy. Learn how medical information about you is used and disclosed.