Understanding of and consideration for each individual's physical, social, psychological and environmental circumstance is fundamental to our practice.

Staff members at MGH Back Bay are guided by the core values of respect, compassion, teamwork and excellence.

Respect

We will honor and value the individuality, diversity and contributions of our patients and each other.

Compassion

We will strive, everyday, to see through the eyes of the people who seek our care and advice.

Teamwork

We believe that the partnership of patients, caregivers and health care professionals form the foundation of excellent care, and we will encourage shared decision making.

Excellence

We will demonstrate outstanding customer service, continuous quality improvement and leadership in our field.

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