New patients: Find information to help you make the most of your visit to MGH Back Bay *References and resources Please consult with your PCP for questions Please note that these are suggestions and do not replace what you and your Doctor have discussed or agreed upon for treatment and care
HANDICAPPED ACCESSPlease contact us if you need handicapped access to our building.
INFORMATION FOR NEW PATIENTSMGH Back Bay offers comprehensive family-centered primary care and preventative health services for patients of all ages. Our care model emphasizes high-quality, safe and effective care and puts patients at the center of the health care delivery team.
SCHEDULING YOUR FIRST APPOINTMENTSee the "Meet our Doctors" section below to help you choose your new PCP. Register with our RRC# by calling 617-585-7413 to schedule your first appointment. Once you are an established patient, you can schedule future appointments online using Patient Gateway.
WHAT TO EXPECTPersonalized service is an important part of our care. We listen carefully to our patients and work with you as a partner in your health care.
To get the most out of your appointment, please plan to bring:
- Your medical records
- Medications you currently take
- Questions or concerns about your health
MEET OUR DOCTORSAll of our doctors are board certified and have additional specialty training that makes them uniquely qualified to care for patients of any age, from newborns to seniors. Meet our doctors and practice staff
APPOINTMENT AND CANCELLATION POLICIESWe make every effort to ensure prompt service for all our patients. To help us achieve this goal, please plan to arrive 15 minutes before each appointment. Please plan ahead to allow additional time for parking and traffic, especially during Red Sox games. Learn more about directions and parking
If you need to cancel an appointment, please notify us at least 24–48 hours in advance. This makes the appointment time available to another patient who may need it.
FREQUENTLY ASKED QUESTIONS
Find answers to frequently asked questions or contact us at 617-267-7171 for assistance.