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PATIENT GATEWAY

NEWSFLASH: Patient Gateway now runs on PC and Macintosh computers using Internet Explorer, Firefox, and Safari browsers.

Already enrolled?

To log on to Patient Gateway

Need to enroll?

To enroll on to Patient Gateway


Enrolling in Patient Gateway is quick and easy - just click the "Enroll Online" link.
We invite you to join today.
All Patient Gateway services are free.

Patient Gateway offers a convenient way to:

  • Request routine appointments, prescriptions, and referral authorizations
  • Send a message to your doctor, nurse, or their staff
  • Access your immunization information and limited lab results
  • Obtain quality health and disease information
  • Find directions and other helpful practice information

Patient Gateway is ideal for routine communications and notifies your regular email account when a new message arrives. It is easy to use and designed to protect your privacy.

Take advantage of the Patient Gateway:

  • Password protected, secure access to your medical information
  • All day, every day availability -- no waiting on hold, ever
  • Speedy connectivity and ease of use
  • Prefilled forms that streamline your requests for service
  • Our clinician-approved HealthWise Knowledgebase, providing the latest health information in clear, everyday language

Things you should know about using Patient Gateway messaging:

  • Your messages will be responded to during regular office hours.
  • Use email for routine problems or questions.
  • Do not use email if you are having a medical emergency.
  • Do not use email if you need a reply in a very short amount of time.
  • Just like a phone call, your email message will be reviewed by office staff first and then sent to a doctor or nurse.
  • Your doctor or nurse may put copies of your email messages in your medical record.
  • For security and privacy reasons, you will be mailed a password, so sign up now so you will be ready to use it.

~~~New patient availability is limited at this time. If you would like to find another physician at MGH, please call the Physician Referral Service at 1-800-711-4644.~~

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