David Sigilai is one of the patient service coordinators at the Mass General Cancer Center and has worked at the hospital for 11 years.

“Over time I have really come to enjoy what I do at the front desk. I have met some of the nicest people while working at the desk. Being sick humbles people. It makes us appreciate the gift of good health, something we often take for granted. Patients look back and think, 'Why didn’t I take care of my health, or do the things I enjoy the most before I got sick?’ One patient once said to me, ‘I’ve always wanted to travel, but I didn’t because I thought that when I retire, I’ll have a chance to travel.’ But then he got sick and now he can’t travel. Some of the stories I hear from patients have helped change my perspective on how I look at life. I look at it differently now. And that has helped me grow as a person.”

“I’ve seen people who are so sick and I know they are so sick, and yet they still manage to smile or crack a joke. The people who have a positive attitude are the people who do very well health wise. I don’t know if there is a science to back that up, but they seem to do very well. I also think, the kind of support a patient receives both at home and at the clinic help patients deal better with their sickness. Patients understand and appreciate that. It gives them comfort to know that they are not alone, that their family, and friends and clinical and non-clinical staff, will support them through this difficult journey."

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