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Patient Gateway, sponsored by Massachusetts General Hospital and Partners HealthCare, provides secure, online access to your health information whenever you need it.
MassGeneral Hospital for Children now offers Partners HealthCare Patient Gateway. This online tool helps you talk securely with your physician’s office, see your child’s health records and read health education materials.
Peace of mind, and it’s easy! You can use Patient Gateway to:
No. You must bring the form to your practice. MassGeneral Hospital for Children takes privacy seriously. Your physician’s office must check photo ID before giving anyone access to Patient Gateway.
If your child is age 12 or younger, you may access Patient Gateway by filling out the Patient Care Representative (PCR) Access Authorization Form. If your child is age 13 or older, both you and your teen must sign up together.
Most teens can’t make health care decisions on their own. But they may have unique privacy concerns. Because of this, the law treats the sharing of medical information differently for teens than for children. Patient Gateway’s access rules follow these laws.
Help your teen set up a self account. With a self account, your teen can:
You and your teen will still need to complete the Patient Care Representative (PCR) sign-up paperwork.
You and your teen must sign a form to keep your account. You will be reminded one month before your child’s 13th birthday.
As a parent or legal guardian, your account will automatically cancel when your teen turns 18. A parent, teen or physician’s office can ask for the Patient Gateway Account to be cancelled at any time.
You can contact your child’s practice if you have additional questions about signing your child up for Patient Gateway.
Remember: Log on to Patient Gateway to activate your account as soon as you get your temporary password.Connect to get convenience, access and peace of mind!
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