Neonatology/Neonatal Intensive Care Unit (NICU)

The Patty Ribakoff Neonatal Intensive Care Unit (NICU) at MassGeneral Hospital for Children provides the highest level of care for premature and critically ill infants.

Contact the Neonatology/Neonatal Intensive Care Unit at: 617-724-4310


State-of-the-Art Facilities in a World-Renowned Academic Medical Center

The Patty Ribakoff Neonatal Intensive Care Unit (NICU) at MassGeneral Hospital for Children (MGHfC) opened in June 2006 and remains one of the most advanced and family-focused newborn intensive care units in the New England region.

Our NICU boasts the most advanced monitoring and ventilation technology available anywhere. It is designated a level III nursery by the Commonwealth of Massachusetts, and has level IV designation by American Academy of Pediatrics, indicative of our ability to provide the highest level of care for premature and critically ill infants. The NICU has 14 licensed ICU beds and 4 intermediate-care beds. Each bed is outfitted with Angel Eye—a camera system that securely transmits sound and audio so that families can stay in touch with their baby. We also have 13 additional intermediate-care beds in our Special Care Nursery.

Patient Transports

When time is of the essence for premature or medically fragile infants, the experienced Partners Neonatal Transport Team moves swiftly via ambulance and helicopter to retrieve patients from area hospitals throughout New England and the Eastern United States. Mass General Hospital and Brigham & Women’s Hospital collaborate with Boston MedFlight, which works with our doctors in the NICU to deliver critical care to infants born in community hospitals.

In special cases, long-distance transports can be arranged. Referring physicians and other healthcare professionals may request a consultation, second opinion or transport 24 hours a day.

To request a consult or arrange transportation to the NICU please call 1-800-233-8998.

Advanced Services

Patients admitted to the MassGeneral Hospital for Children Newborn Intensive Care Unit have access to specialists in virtually every specialty and subspecialty of medicine and surgery. The NICU is equipped to care for premature and critically ill patients with complex congenital conditions that require medical or surgical intervention.

The NICU provides care for pre-term and term infants, including patients up to two weeks of age who are admitted from home, or neonates and infants up to three months of age who are transferred from another hospital. The most advanced technological and therapeutic resources are available to help care for patients and sustain life, including:

  • Extracorporeal Membrane Oxygenation: In part pioneered by physicians at MassGeneral Hospital for Children, ECMO functions as an artificial lung for patients with acute, reversible respiratory failure
  • Inhaled nitric oxide: For cardiac and pulmonary patients with persistent hypertension, respiratory distress, aspiration syndrome, pneumonia, sepsis or congenital diaphragmatic hernia
  • Total body hypothermia: A new therapy for infants with moderate to severe hypoxic-ischemic encephalopathy that has been shown to improve neurodevelopmental outcomes

Experienced Multidisciplinary Team

The neonatology team includes experienced neonatal nurses, respiratory therapists, nutritionists and neonatologists whose expertise distinguishes them in the field. In addition, the multidisciplinary team of experts involved in each child’s case may include pulmonologists, neurologists, cardiologists, endocrinologists, radiologists and others. All work together as a team, focused on delivering the best treatment plan for each infant.

An attending physician or senior neonatal nurse practitioner manages the intermediate care area. Because MassGeneral Hospital for Children is a Harvard-affiliated teaching hospital, ICU fellows, residents and nursing students may be on the unit as well helping with patient care. They are overseen by an attending physician.

Ongoing Research Ensures State-of-the-Art Treatment

Ongoing clinical research programs are underway at MassGeneral Hospital for Children. These programs help advance the practice of pediatric medicine. Interested parents should talk to their child’s caregiver for more information.

Unparalleled Continuity of Care from Conception to Adulthood

Massachusetts General Hospital and MassGeneral Hospital for Children are uniquely positioned to provide patients with high-quality specialty care from conception through pregnancy, delivery, the neonatal period, childhood and into adulthood all under one roof. NICU staff actively coordinate care with other services at Mass General including Maternal Fetal Medicine, the Fetal Care Program, the Fetal Cardiology Program and specialized long-term follow up programs such as the Down Syndrome Program and Adult Congenital Heart Disease.

The Newborn Developmental Follow-Up Clinic pays special attention to the development of high-risk infants, helping families and community-based pediatricians address issues of growth and development. The clinic aids in the early identification of potential medical, neurological, developmental and nutritional issues, and guides families and primary-care providers to specific services as needed.

For Physicians: Referrals and Consultation Services

Referring pediatricians and specialists who seek a consultation or second opinion from a MassGeneral Hospital for Children neonatologist are invited to contact the Newborn Intensive Care Unit 24 hours a day via Boston MedFlight communication. Referrals may be made by calling the unit directly 617-724-4310.

Meet the Team

Family-Focused Care

Parents can rest assured that every comfort and convenience has been added to ensure their experience is made easier while their child is in the NICU. Parents are welcome in the unit at any time. There is dedicated parent space at each infant’s bedside and parents may remain at their infant’s bedside throughout the night. Computer stations are available with Internet and email access. Healthy siblings are welcome to visit as well; a fish tank and children’s reading area are located in the NICU for their enjoyment. Families using the Angel Eye system may log in here.

A dedicated social worker help parents cope with the ongoing medical needs and support required when their baby is discharged. Support and parent advocacy groups and educational programs are available.


  • MGHfC Introduces Neonatal Hepatology Program - 1/9/2018, Mass General

    MGHfC is pleased to announce the launch of the Neonatal Hepatology Program, a novel multidisciplinary program that allows for the careful evaluation and management of distinct and complex liver disease in newborns.

  • The Purple Butterfly Project Brings Hope, Healing and Legacy to NICU Families and Staff - 7/14/2017, Mass General

    This past spring, MGHfC introduced the Purple Butterfly Project to honor the lives of babies who were part of a multiple pregnancy and passed away. The stickers also serve as a reminder to hospital staff of the family’s loss.

  • A Brave Decision for Lifesaving Care Helps Baby Elias Thrive - 7/7/2017, Mass General

    Shortly after birth, Elias Asry was fussy and feverish. After a few tests and several attempts to calm him, he was diagnosed with early onset septicemia from E. coli bacteria in his bloodstream. To help him heal and get much needed oxygen back into his body, Elias was placed on a form of life support called ECMO. Four months after discharge, Elias is happy and healthy.

  • A Strong Support System Away From Home Helps Baby Lucy Thrive - 6/29/2017, Mass General

    Julie Blake was 7 1/2 months pregnant when her daughter, Lucy, was diagnosed with congenital diaphragmatic hernia (CDH). When she was transferred to MGHfC from Dresden, Maine, almost four hours away, multiple teams from MGHfC, including Fetal Care, the NICU and Pediatric Surgery, came together to form the support system that the Blakes needed while far away from home.

  • A return to the NICU: Positive moments with a personal touch - 6/9/2017, Mass General

    Becoming a mom can be overwhelming. Sleepless night, developing a new routine and learning an infant’s queues can lead to anxiety and stress. For infants with unexpected health complications, their parents worry only multiplies. That was case for Memmolo family.

  • A Royal Reception at MGHfC - 4/26/2017, Mass General

    Their Royal Highnesses Crown Prince Alexander and Crown Princess Katherine of Serbia visited MassGeneral Hospital for Children (MGHfC) on April 24 for a special tour of the hospital’s cutting-edge facilities.

  • Infant Intervention: Saving Mihaly - 4/26/2017, Mass General

    Before the birth of Rose's twins, prenatal testing showed one baby may have an intestinal blockage. Hours after Mihaly was born, MGHfC surgeons performed a life-saving surgery.

  • Bagian Kicks Off Patient Safety Awareness Week - 3/20/2017, Mass General

    James Bagian, MD, PE, professor of Engineering Practice and Industrial and Operations Engineering at the University of Michigan College of Engineering, was honored as this year’s Safety Scholar at the 8th annual Patient Safety Awareness Week at MGHfC from March 12-18. Bagian, a former astronaut, presented his talk, “Patient Safety – It’s Not Rocket Science,” which gave insights on patient safety and how cultural changes matter most when making hospitals safer for patients.

  • This Mom is Carrying her Terminally Ill Child to Term to Save Lives - 3/16/2017, Mass General

    Article in Self magazine quotes Jeanne Macdonald, MD, director of MassGeneral Hospital for Children Perinatal Palliative Care service.

  • Sweet Support for NICU Families - 3/2/2017, Mass General

    Becoming a mom can be overwhelming. Sleepless night, developing a new routine and learning an infant’s queues can lead to anxiety and stress. For infants with unexpected health complications, their parents worry only multiplies. That’s the case for Mary Memmolo.

  • New NICU Celebrates 10 Years of Giving Hope to Babies and Their Families - 12/6/2016, Mass General

    For NICU staff, August 2016 marked 10 years of providing care for MGHfC’s most fragile patients and their families in a new space. The new NICU first opened in August 2006 and became a sacred space where staff and families shared life’s most difficult and beautiful moments and formed long-term bonds with one another.

  • Doctors help babies born addicted to heroin - 5/11/2016, Mass General

    Teens, adults, and now the rise of a new generation affected by the opioid crisis. According to federal statistics, every 25 seconds a baby is born-- helpless and hooked on opioids. Their battle to get clean is heart-wrenching.

  • As Mass. Grapples With Opioid Crisis, More Babies Are Being Born Exposed To Drugs - 3/26/2016, Mass General

    Massachusetts hospitals are seeing evidence that the opioid epidemic is affecting the next generation, with an increasing number of babies being born exposed to drugs. The most recent state hospital data suggest that the rate of drug-dependent newborns has skyrocketed to about 16 in every 1,000 births — about three times the national average.

  • Saugus baby thriving after being born 100 days too soon - 3/14/2016, Mass General

    While preterm birth affects about one of every 10 infants born in the United States, you never imagine that your baby will be that one. For Saugus resident Catherine Lopez, that was her reality, when her son Matthew Evans-Lopez was born at just 24 weeks.

  • A New Direction On Drugs - 12/13/2015, Mass General

    After 40 years and a trillion dollars, the nation has little to show for its war on drugs. Prisons are beyond crowded and there's a new outbreak in the heroin epidemic.

  • Paul Lerou, MD, named chief of Neonatology - 11/6/2015, Mass General

    Paul Lerou, MD, has been appointed chief of Neonatology and Newborn Medicine for MassGeneral Hospital for Children (MGHfC) effective Oct. 1. Lerou succeeds Jonathan Cronin, MD, who will remain a member of the MGH’s clinical faculty in the Patty Ribakoff Newborn Intensive Care Unit.

  • The Neonatal Transport Program at MassGeneral Hospital for Children - 7/1/2015, Mass General

    MassGeneral Hospital for Children, Boston MedFlight, and Brigham and Women’s Hospital provide care to critically ill newborns through the Neonatal Transport Program.

  • Caroline’s cause - 1/12/2015, Mass General

    Caroline Murray is hoping to make a difference. The 9-year-old has been collecting funds for MGH Alzheimer’s research to help her grandmother and others who suffer from the disease.

  • A Premature Baby Follows Her Dreams - 6/25/2012, Mass General

    An early surprise to her family, former MassGeneral Hospital for Children patient Keri White was born premature at 28 weeks in her Newton, New Hampshire home. Although she has faced many challenges growing up, Keri has proven herself as a fighter and is pursuing her passion.


Contact Us


Blake Building

10th Floor55 Fruit Street Boston, MA 02114
  • Near Public Transit
  • Accessible
  • Phone: 617-724-4310
  • Fax: 617-724-4348

Referring pediatricians and specialists who seek a consultation or second opinion from a MassGeneral Hospital for Children neonatologist or intensivist are invited to contact the Newborn Intensive Care Unit 24 hours a day at 617-724-HELP. Referrals may be made by calling the unit directly.

For more information call the Transport Team at 617-724-HELP.

Contact the Neonatology/Neonatal Intensive Care Unit at: 617-724-4310

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