Transferring a Patient

Mass General has created the new Inpatient Access Center for single point of entry for inpatient referrals.

  • Phone the Inpatient Access Center: 1-877-637-3337

Transferring a Patient to Massachusetts General Hospital

With increasingly better coordination, new technology, process improvement exercises, staff training and a renewed commitment to easy access to beds for patients who truly need a Mass General level of care, referring hospitals and physicians can now start the process with a single phone call.

By calling the Inpatient Access Center at 1-877-637-3337 you can expect the following:

  • Timely response to patient transfer inquiries within three minutes
  • After accessing the call center you will be asked a few initial questions
  • You will then be promptly triaged to the appropriate attending physician or fellow to further discuss the patient

Throughout the process, the Access Center staff will stay on the line to collect needed clinical and financial information, then will quickly determine bed availability and will confirm the transfer as soon as possible.


U.S. News and World Report Best Hospitals 2015-2016

U.S. News & World Report ranks Mass General the #1 hospital in America based on our quality of care, patient safety and reputation in 16 different specialties. Learn more about why we're #1