Firsthand accounts by patients of Massachusetts General Hospital Imaging underscore our commitment to compassionate care.
Caring staff members make MRI “a breeze” for our youngest patients
For pediatric patients at Mass General, our team of experts provides special attention, every step of the way.
A patient who needs frequent CT scans expresses gratitude
The imaging professionals at Mass General Imaging Chelsea receive a special commendation from a distinguished patient.
Mass General Imaging brings “something special” to mammography
Two of our breast imaging patients write to let us know how Mass General Imaging supports them when it’s time for a screening and diagnostic mammogram.
Patient expresses gratitude for "amazing" treatment that’s actually standard procedure
Mass General Imaging offers image-guided treatments for many different conditions, performed by expert physicians who demonstrate their compassion on a regular basis.
Cancer patient shares the true meaning of "coordinated care"
Caregivers from across Mass General, including Mass General Imaging Chelsea, helped one cancer patient through her extensive treatment regime, including frequent imaging.
Straight-talking, compassionate professionals ease patient's stress over stress test
A patient expresses gratitude to Mass General Imaging's "remarkable" Nuclear Cardiology team, earning the team an Excellence in Action citation from Mass General.
Appreciation for MRI professionalism
"When people go to receive MRIs, they have great concerns and need to be treated respectfully and carefully....Thank you from the bottom of our hearts for having such a truly stellar staff at your facility."
Minimally invasive procedure erases back pain
Patricia Allard of Quincy, MA, suffered from "unbearable" pain due to a herniated disc. A minimally invasive, image-guided treatment, performed by Dr. Joshua Hirsch at Massachusetts General Hospital Imaging, brought her relief. Learn more about the procedure, percutaneous discectomy, in this video clip from Boston's WCVB Channel 5.
Imaging technologists also specialize in human relations
When patients come to Massachusetts General Hospital Imaging for exams, their primary point of contact is a medical professional called a "technologist." Hear how one of these highly trained individuals made a complex upper GI series exam more comfortable for one patient.
Nuclear medicine: Comfort and concern ease patient anxiety
People having a nuclear medicine exam, such as a bone, kidney, or lung scan, can be understandably anxious and uncertain. In addition, the multiple steps involved in the scan and the length of the study can be challenging. Read how one of our technologists helped to set a patient at ease.
Exceptional care at Mass General West Imaging in Waltham
"I was treated at another facility for the first few months but since the care was poor, I changed doctors and ended up having my X-rays at your location. The first time I went there I could see the difference. "
Breast imaging: Sensitive and supportive care
The Breast Imaging service at Mass General imaging has a nurse coordinator, a person whose role helps to create a warm and caring support system for a sensitive population of patients. Read how the nurse coordinator helped calm one patient visiting for a biopsy procedure.
Discover the Imaging patient experience 
Mass General offers specialty-trained radiologists, leading-edge technology and a caring staff that's committed to patient safety and comfort.
Explore our convenient locations
Mass General Imaging's locations across Massachusetts offer easy access, and every exam is read by a specialty-trained Mass General radiologist.
Imaging experts, focused on you
Every scan at Mass General Imaging is read by a radiologist with specialty training in the area of the body being studied.
