Get Started

New Patients

If you have not previously seen a doctor within the Partners HealthCare Network.

Existing Patients

If you have previously seen a doctor within the Partners HealthCare Network.

For Referring Providers

Refer patients to a Mass General doctor by phone or online.


Other Appointment Resources

New Patients

Step 1: Register as a Patient

If you have not previously seen a doctor at Mass General or within the Partners HealthCare Network, please call the Mass General Registration & Referral Center to register.

866-211-6588

Step 2: Contact a Doctor

  • Contact Infectious Disease Associates at 617-726-9248
  • Sexually Transmitted Disease (STD) Clinic at 617-726-2748
  • Travel and Tropical Medicine at 617-724-6454

You may also search infectious disease physicians and request an appointment with the provider of your choice.

Find a Provider

For additional help choosing a doctor or making an appointment, call 800-711-4644 (Monday-Friday 8:30 am-5:00 pm) or submit an appointment request form.


Other Appointment Resources

Existing Patients

Contact Your Health Care Provider

To request an appointment with an infectious diseases physician, contact that provider's office directly.

View a list of our doctors for help finding a doctor’s contact information.

Use Patient Gateway

If your health care provider uses Partners Patient Gateway, you may request an appointment online.

Sign In to Patient Gateway

For additional help choosing a doctor or making an appointment, call 800-711-4644 (Monday-Friday 8:30 am-5:00 pm).


Other Appointment Resources

Referring Providers

Call the Referral Management Office

The Referral Management Office (RMO) is available Monday-Friday, 8:30 am-5:00 pm. Search our physician directory for help choosing a doctor.

855-477-4755

Submit an Online Request or Access Patient Records

Refer your patient to a specialist in the Infectious Diseases Division at Mass General or view patient records through Partners HealthCare Physician Gateway. Use online form only for appointments not needed within 72 hours.

Access Physician Gateway


Other Appointment Resources

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