International Patient Center

The International Patient Center at Massachusetts General Hospital is a full-service office that assists overseas patients seeking a consultation, a second opinion or medical treatment.

  • Boston

    Boston

    Located in the heart of Boston, Massachusetts General Hospital is the largest hospital in New England.

  • Committed to excellence

    Committed to excellence

    Massachusetts General Hospital has been committed to delivering exceptional medical care since 1811. Pictured: The hospital’s historic Bulfinch Building.

  • State-of-the-art Lunder Building

    State-of-the-art Lunder Building

    The 14-floor, state-of-the-art Lunder Building co-locates and enhances services in cancer, neurology, neurosurgery, radiation oncology and emergency care.

  • Lunder operating room

    Lunder operating room

    The Lunder Building's 28 operating/procedure rooms bring state-of-the-art technology to a traditional operating room. Patients undergo imaging, surgery and image-guided surgery in the same room.

  • Multidisciplinary care

    Multidisciplinary care

    Our five multidisciplinary care centers are known worldwide for innovations in cancer, digestive disorders, heart disease, transplantation and vascular medicine. Pictured: Keith Flaherty, MD, of the Mass General Cancer Center with a patient.

  • International Patient Center

    International Patient Center

    The International Patient Center at Mass General is a full-service office that helps patients and their referring physicians navigate the care journey. Pictured: Andrew L. Warshaw, MD, International Patient Center medical director and Mass General emeritus surgeon-in-chief

  • Committed to patients

    Committed to patients

    "We are very committed and dedicated to meeting the needs of our patients and do everything we can to fulfill their expectations" — Leila Carbunari, International Patient Center director

  • International patient coordinator

    International patient coordinator

    Patients will be paired with an international patient coordinator, who serves as a single point of contact before, during and after the patient’s visit. Pictured: Nabila Mihanni, international patient coordinator

  • International Patient Center

    International Patient Center

    Paressa Tiglianidis (left), International Patient Center administrative assistant, with a patient

  • Click to view the Bicentennial video
  • Click to view the Research video

World-class Innovation and Patient Care Since 1811, Massachusetts General Hospital has been committed to delivering standard-setting medical care. Through the decades, we have advanced that care through pioneering research and by educating future health care professionals. We are consistently ranked among the best hospitals in the United States.

Mass General offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. Our five multidisciplinary care centers—known worldwide for innovations in cancer, digestive disorders, heart disease, transplantation and vascular medicine—unite specialists across the hospital to offer patients comprehensive, state-of-the-art care. Through MassGeneral Hospital for Children, we also provide a full range of pediatric health care services.

Leading-edge Research and Education

Mass General bridges state-of-the-art clinical medicine with innovative science. With an annual research budget of more than $750 million, we conduct the largest hospital-based research program in the U.S.— a program that spans more than 20 clinical departments and centers across the hospital. As such, our patients have access to the latest treatments and clinical trials that are transforming the future of patient care.

Mass General is the original and largest teaching hospital of Harvard Medical School, where nearly all of our staff physicians serve on the faculty, educating future clinicians and researchers.

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Mass General Facts and Figures (2013)

Full-service Assistance for International Patients

Each year thousands of international patients come to Mass General seeking a consultation, a second opinion or medical treatment. The International Patient Center at Mass General is a full-service office that helps those patients and their referring physicians navigate the care journey.

We understand the stress associated with illness, particularly when treatment is received outside of one’s home country. Patients will be paired with an international patient coordinator, who serves as a single point of contact before, during and after the patient’s visit. The coordinator advocates for the patient and provides assistance on all aspects of his/her stay, including:

  • Appointment scheduling with Mass General physicians
  • Coordination of the admissions process
  • Interpretation in 12 languages using Mass General Medical Interpreter Services and access to additional language services as needed
  • Transportation arrangements, including airport pickup and ground or air ambulance services to Mass General
  • Long- and short-term lodging arrangements for patients and their families
  • Deluxe accommodations available at the hospital's Phillips House
  • Assistance with financial arrangements, including advance estimates for fees, deposits and payments
  • Specially prepared meals upon request
  • Concierge services upon request

 

The Mass General International Patient Center is a welcoming place where patients can relax between appointments, talk with their international patient coordinator and socialize with other patients during their visit.

Patients can rely upon their international patient coordinator should they require follow-up appointments or correspondence with their Mass General care team after returning to their home country.

For Patients

To request an appointment through the Mass General International Patient Center, e-mail your request for information or complete the online form.

Contact Us

55 Fruit Street
Blake 180
Boston, MA 02114
Phone: +1 617-726-2787
Fax: +1 617-726-2543
Email: mghipc@partners.org
Hours: Monday-Friday, 8:00 am to 4:30 pm EST

Before we can schedule your appointment, we will request a copy of your medical records in English. Read international patient frequently asked questions

For online second opinions, visit the Partners HealthCare website.

For Referring Physicians

To refer an international patient to Mass General, e-mail your request for information or complete the online form.

Before we can schedule an appointment for your patient, we will request a copy of his/her medical records in English.

For more information about the services available to international referring physicians, hospital alumni and potential international business partners, please visit the Partners International Medical Services website.