Meet the current and past fellows of Mass General Physician Organization (MGPO) Finance Group
Deidre Tindal, MHA
Medical University of South Carolina
Deidre Tindal is the sixth Finance Fellow of the Massachusetts General Physicians Organization. She obtained a Bachelors of Arts in Economics and a Bachelors of Science in Business Administration, with a concentration in Finance from Converse College in Spartanburg, SC. She then began a career in insurance and investments with Northwestern Mutual Financial Network where she obtained Series 6 and 63 designations, as well as life and health insurance licensing. After working in the financial industry for several years, she decided to explore hands-on patient care as a medical assistant. In this role she also gained experience managing physician schedules, improving office workflows and managing staff.
Despite the rewarding nature of patient care, she missed business analysis and chose to combine this passion with her love of healthcare. While pursuing an MHA at the Medical University of South Carolina she held multiple internships regarding patient access to care, capacity management, physician analytics, call center operations, and service excellence. These experiences confirmed her dual passion for both administration and patient care delivery.
Jay Patel, MHA
Administrative Manager, Department of Psychiatry, MGH
2013-2014 Finance Fellowship Class
Jay currently serves as an Administrative Manager for the Department of Psychiatry within the Massachusetts General Hospital. His passion in healthcare stemmed from his undergraduate summer internships at Kaiser Permanente and the Gwinnett Pulmonary Group located outside of Atlanta. His early involvement in medical practice management and electronic medical records implementation allowed him to gain a baseline understanding of healthcare systems.
Jay received his Bachelors of Business Administration with a concentration in Finance from Georgia Gwinnett College. He subsequently worked for Scottrade as a Broker Intern after successfully obtaining the Series 7 and Series 63 Licenses. Although investment consulting was exciting, Jay decided to return to his true passion. He attended Tulane University and obtained his Masters of Healthcare Administration. During that time, he worked at the Cardiovascular Institute of the South, the largest cardiology group in Louisiana, under the guidance of the Chief Operational Officer.
Outside of work, Jay is a true sports enthusiast and loves exploring Boston’s culture, food scene, and history.
Schaeffer Charles, MHA
Cardiology Billing Manager, MGPO
The Pennsylvania State University
2011-2012 Finance Fellowship Class
Schaeffer currently serves as the Billing Manager of Cardiology for the Massachusetts General Physicians Organization. He began his career in healthcare working as a Chemistry lab assistant at St. Joseph’s College, NY Campus, during which he earned a couple of internship opportunities at SUNY Downstate Medical Center. His compassion for working with patients developed as he worked on the “front lines” as a rehab technician at a New York based physical therapy clinic. He later decided to pursue a career in healthcare revenue cycle, finance, and operations. His interests also include process improvement, strategic planning, and operations.
Schaeffer received his B.S. from St. Joseph’s College (NY) as a Biology major and Chemistry minor. He completed his Master of Healthcare Administration degree at The Pennsylvania State University. While at Penn State, Schaeffer held an internship at the West Penn Allegheny Health System and worked on process improvement and finance initiatives.
Outside of work, Schaeffer and his wife Marsha enjoy taking road trips and spending time with family. Both new to the Boston scene, they enjoy discovering new restaurants, listening to local bands, sporting events, and making new connections.
Carly Stockdale, MPH
CEO of ChartRequest
Yale University School of Public Health
2009-2010 Finance Fellowship Class
"I characterize my fellowship at the MGPO as the closest I've come to a professional shortcut. At the General, fresh out of graduate school, I had the opportunity to conceptualize and implement the first centralized drug chargemaster for Brigham and Womens and MassGeneral physicians, conduct a departmental risk assessment and develop cash forecasting methods, participate in RAC preparations and report on physician compensation, gain proficiency in new business intelligence systems, attend Partners HealthCare board meetings, and contribute to innumerable process improvement and planning initiatives. The program couples wide-range exposure with deep dives in analysis, decision-making across institutions, and presentations to executive leadership. Most meaningfully, the fellowship launched lifelong mentorship and peer relationships that continue to impact my values and projects. It's an unparalleled introduction to top leadership of the most complex of businesses, and I couldn't speak more highly of the experience."