Welcome to MOAB –
" Management of Aggressive Behavior"
An online training experience provided by
MGH Police & Security
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Do You Ever…
- Confront angry people?
- Find yourself getting defensive?
- Get uncomfortable by someone’s attitude or behavior?
- Get confronted verbally: yelling, swearing, pointing finger?
- Worry about getting attacked?
- See people get upset by other people’s gestures, postures or facial expressions?
- Wish you were successful in calming someone down?
If so you are going to love what you are about to see and hear.
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"This class teaches people how to recognize, reduce and manage upset, verbally aggressive and physically aggressive people. Confrontations are caused by people – and people can prevent them."
Bonnie S. Michelman, CPP, CHPA
Director
Police, Security and Outside Services |
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The class consists of a series of 5 videos – lasting about an hour in total.
There are informal self-tests along the way – but scores are not recorded.
When you start a video, a blank browser window will open behind it.
You must close this window to indicate that you have watched the entire video.
When you're finished with all of the videos, please complete our simple questionnaire.
Click here to begin.
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