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Payment Policy

As a not-for-profit diagnostic laboratory, we regret that we do not have the resources to carry the cost associated with insurance reimbursements. We sincerely regret that we cannot accept commercial or managed care insurance, including Medicare and out-of-state Medicaid. Please understand that we also do not exchange any communication with insurance organizations.

We will do all we can to ensure that you have the documentation necessary to complete an insurance reimbursement claim. We will provide you with an itemized invoice when the test is done.

If we receive a sample in the lab without payment, or complete billing information, we will hold the sample without testing until we receive the payment or the required billing information.

Payment Options

Please select from one of the following options for payment.

For Patients

Patients may prepay with a check or credit card (Visa or Mastercard). After the test is completed, patients can submit the bill and supporting documentation to their insurance plans for reimbursement.

For Medical Practices and Institutions

Institutions may request direct billing. Please send a letter on your institution's letterhead, and include the name and contact information of the person responsible for payment.



updated 5/24/2012

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