MGH Hotline 5.1.09 Geraldine Flynn, a staff assistant in the Department of Neurosurgery, is the 2009 recipient of the Pamela J. Ellis Memorial Secretarial Award. The award, presented April 21, was established to remember the talent and work values of Pamela Ellis, an MGH executive secretary who worked at the hospital from 1992 to 1996.

MGH honors 2009 Ellis Award recipient

01/May/2009

CELEBRATING ADMINISTRATIVE PROFESSIONALS: From left, Borges, Flynn and Slavin

Geraldine Flynn, a staff assistant in the Department of Neurosurgery, is the 2009 recipient of the Pamela J. Ellis Memorial Secretarial Award. The award, presented April 21, was established to remember the talent and work values of Pamela Ellis, an MGH executive secretary who worked at the hospital from 1992 to 1996.

“It was a little bit shocking,” said Flynn, who learned of the honor when she received a visit from Jeff Davis, senior vice president of MGH Human Resources, weeks before the event. “It took me about a week to absorb it. It’s a very, very nice honor.”

Flynn has worked at MGH for the last 32 years, 23 of those for Lawrence Borges, MD, who nominated her. Borges cited Flynn’s commitment to customer service and her compassion for his patients.

“Geri takes an immediate and deep abiding interest in everyone with whom she interacts. She is consistently pleasant and thoroughly interested in providing the best possible patient care,” he wrote.

He also praised her ability to adapt to changing technologies, keep the practice organized and manage his research budget. “She is not only my secretary, but she also manages all aspects of my office, my neurosurgical practice and all my research,” he wrote. “She has risen to each and every challenge and conquered every task that the successful functioning of our neurosurgical practice and research has required.”

The award was presented during the Administrative Secretarial/Clerical Support Staff Day luncheon in the Bulfinch tents, an annual event honoring the hospital’s more than 3,000 administrative professionals. Peter L. Slavin, MD, MGH president, offered his thanks to those in attendance.

“Without your indispensable skills, remarkable talent and unwavering devotion to your roles, not only would our own work lives suffer, but the MGH as a whole would be missing a vital part,” he said.