Privacy & Security

Massachusetts General Hospital is strongly committed to protecting the privacy and security of its patients, families and other readers of the Mass General website.

We understand that health care is a personal, often private, subject, and we are committed to protecting your privacy and security.

Patient Confidentiality

At Massachusetts General Hospital, we place the highest priority on a patient’s right to privacy. Learn how medical information about you is used and disclosed, and how you can get access to this information.

Website Privacy Policy

The Website Privacy Policy describes what information we collect about you and how it is used. Read the Website Privacy Policy.

Billing and Financial Assistance

Read more about Mass General’s billing services and learn how Partners HealthCare can assist uninsured and underinsured patients pay their medical bills.

Contact the Office of Patient Advocacy

Patient advocates can help patients and families resolve issues or express praise or concern about their experience at Mass General.