Massschusetts General Hospital encourages all patients and families to report any issues to the hospital through the following resources.

Patients Rights

Mass General is committed to maintaining the rights, dignity and well-being of all patients. Learn about your rights as a patient and how Mass General can provide you with the best possible care.

Mass General does not discriminate against any individual, regardless of race, color, religious creed, gender, gender identity or expression, genetic information, sexual orientation, age, disability, veteran or active military status, marital status or national origin.

Office of Patient Advocacy

The Office of Patient Advocacy provides a link between you and Mass General leadership. Patient advocates will communicate your compliments or investigate any complaint you might have.