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PATIENT CARE DELIVERY MODEL
The patient care delivery model is a patient-focused
model, supported by primary nursing. Patient-focused care is high
quality, comprehensive, accessible, supportive and personalized
care.
TEAM MEMBERS
The RN staff is supported by Critical Care
Technicians and the Clinical Nurse Specialist. Support staff consists of
operations associates, unit service associates, a pharmacist, operations coordinator, respiratory therapist, physical therapist, dietician and chaplain. To inquire about positions available
on this unit, please contact Elizabeth Behrmann at ebehrmann@partners.org
SCHEDULING PRACTICES
Staff schedules are driven by patient need.
The scheduling process is staff driven and flexible to accommodate
personal and educational needs. Once the schedule is posted, the
staff manages changes.
STAFF ORIENTATION
All staff attends a one- week nursing orientation
program. Unit orientation is preceptor based, individualized and
determined by the Nursing Director, clinical nurse specialist and the
new employee. The length of orientation is also individually determined.
New graduate nurses may apply to the New
Graduate Critical Care Program.
EDUCATIONAL AND DEVELOPMENT OPPORTUNITIES
Staff education and development is supported
by The Norman Knight Nursing Center for Clinical & Professional Development. Full and partial day programs
are offered. Staff may also access outside educational opportunities.
The teaching environment provides staff with a daily opportunity
to discuss patient care related educational issues with members
of the graduate medical education program and with other members
of the care-delivery team.
Clinical Nurse Specialists provide educational support to staff
on the nursing units. Staff has time allocated and the necessary
support to offer educational programs to other staff members. Nursing
Grand Rounds programs are offered on a regular basis.
Staff RNs have the opportunity to participate as a nurse preceptor
or a team leader. RNs may advance in their clinical practice and
demonstrate proficiency through the Clinical
Recognition Program.
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