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Nursing Director
Maureen Schnider, MS, RN, CPHQ
PROFILE
The Central Resource Team (CRT) provides short-term and supplemental staffing support to inpatient units. CRT registered nurses may be members of the Rapid Response Team, which provides short-term intervention to patient care units in response to fluctuations in volume and/or acuity or members of the ICU Float Team, which provides supplemental staffing to the intensive care units. CRT nurses have the opportunity to care for patients with surgical, medical, orthopaedic and neurologic conditions.
Operations Coordinator

PATIENT CARE DELIVERY MODEL
The patient care delivery model is a patient-focused model, supported by primary nursing. Patient-focused care is high quality, comprehensive, accessible, supportive and personalized care.

CRT SUPPORT STAFF
Team members include patient care associates, operation associates and unit service associates. These staff members are assigned to patient care units in increments of four, eight and twelve hours to provide supplemental staffing. To inquire about positions available on this unit, contact Christina Vasiliou at cvasiliou@partners.org.

SCHEDULING PRACTICES
Staff schedules are driven by patient need. The scheduling process is collaborative between staff and management, and attempts are made to be flexible to accomodate personal and educational needs when possible.

STAFF ORIENTATION
All Registered Nurses attend a one- week nursing orientation program. Unit orientation is preceptor based, individualized and determined by the Nursing Director and the new employee. The length of orientation is also individually determined.

EDUCATIONAL AND DEVELOPMENT OPPORTUNITIES
Staff education and development is supported by The Norman Knight Nursing Center for Clinical & Professional Development. Full and partial day programs are offered. Staff may also access outside educational opportunities. The teaching environment provides staff with a daily opportunity to discuss patient care related educational issues with members of the graduate medical education program and with other members of the care-delivery team.

Clinical Nurse Specialists provide educational support to staff on the nursing units. Staff has time allocated and the necessary support to offer educational programs to other staff members. Nursing Grand Rounds programs are offered on a regular basis.

RNs may advance in their clinical practice and demonstrate proficiency through the Clinical Recognition Program.