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PROFILE
The Emergency Department is a Level I Adult,
Pediatric and Burn Trauma Center. It has a total of 48 beds and 14 observation beds and
is divided into 7 separate areas, including pediatric and psychiatric
and observation areas. We treat over 78,000 patients/year of all specialty services
at MGH.
UNIT FOCUS
Providing a positive and supportive experience
for patients and families is critical to our practice. Staff nurses
actively participate in a variety of committees to enhance our practice
on an ongoing basis. In addition to the PCS Collaborative Governance Committees, the staff also participate in |
unit based committees. Some of these committees include ED Ethics
Forum, Forensics Committee, ED Operations Committee & the Palliative
Care Committee. Each cluster, or area of the ED, also has its own
cluster committee that work towards operational improvements within
their respective areas.
PATIENT CARE DELIVERY MODEL
The patient care delivery model is a patient-focused
model, supported by primary nursing. Patient-focused care is high
quality, comprehensive, accessible, supportive and personalized care.
To inquire about positions available on this
unit, please contact Karen Jarosz at kjarosz@partners.org.
TEAM MEMBERS
Patient care associates support the RN
staff. The support staff consists of unit coordinators, operations associates, unit service associates, technical
support associates, patient transporters, materials management associates,
orthopedic technicians, and a unit based pharmacist. The Emergency
Department Clinical Nurse Specialists, Psychiatric Clinical Nurse
Specialists and Nursing Director support the clinical nurses in their
practice.
SCHEDULING PRACTICES
Staff schedules are driven by patient need.
The scheduling process is staff driven and flexible to accommodate
personal and educational needs. Once the schedule is posted, the
staff manages changes.
STAFF ORIENTATION
All staff attends a one- week nursing orientation
program. Unit orientation is preceptor based, individualized and
determined by the Nursing Director, clinical nurse specialist and the
new employee. The length of orientation is also individually determined.
There is an Emergency Department
Transition Group for new staff to support and assist in transitioning
to the ED practice environment.
EDUCATIONAL AND DEVELOPMENT OPPORTUNITIES
Staff education and development is supported
by The Norman Knight Nursing Center for Clinical & Professional Development. Full and partial day programs
are offered. Staff may also access outside educational opportunities.
The teaching environment provides staff with a daily opportunity
to discuss patient care related educational issues with members
of the graduate medical education program and with other members
of the care-delivery team.
Clinical Nurse Specialists provide educational
support to staff on the nursing units. Staff has time allocated
and the necessary support to offer educational programs to other
staff members. Nursing Grand Rounds programs are offered on a regular
basis.
Staff RNs have the opportunity to participate
as a nurse preceptor. RNs may advance in their clinical practice
and demonstrate proficiency through the Clinical
Recognition Program. The Emergency Department offers staff many
educational opportunities throughout the year to develop the practice
of emergency nursing. These programs include TNCC, ENPC, ACLS and
PALS. We also offer Emergency Department nursing rounds and Case
Presentation rounds.
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