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Nursing Director
Susan Morash, RN, BSN, MA

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PROFILE
White 11, part of the teaching service at MGH, is becoming a twenty-one bed acute medical unit. The patients on this unit represent a diverse adult population with a wide range of complex medical problems including cardiovascular, pulmonary, endocrine, neurological, psychosocial and infectious disease. The nursing skills developed on this unit are endless…physical and psychosocial assessment, telemetry, complex dressing changes, peritoneal dialysis, ventilators, etc. Collaboration with other health care professionals across disciplines is fundamental to nursing practice on White 11.

UNIT FOCUS
White 11 is a new and exiting medical nursing environment. The RN
Operations Coordinator
Jim McCarthy, BA - Interim
Clinical Nurse Specialist
Susan Wood, APRN, BC, MSN
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staff is currently active in defining the nursing practice on the floor while developing a cohesive team. Pride and excellence in patient care drive the nursing staff to succeed.

PATIENT CARE DELIVERY MODEL

The Patient care delivery model is a patient-focused model, supported by primary nursing. Patient-focused care is high quality, comprehensive, accessible, supportive and personalized care.

TEAM MEMBERS
Staff schedules are driven by patient need. The scheduling process is staff driven and flexible to accommodate personal and educational needs. Once the schedule is posted, the staff manages changes. Self-scheduling is a routine practice on White 11. To inquire about positions available on this unit, contact Jackie Lynch at jglynch@partners.org.

SCHEDULING PRACTICES
The RN staff is supported by patient care associates and nursing students. A main practice theme on our unit is teamwork and collaboration. Nurses enjoy collegial relationships, and as members of a multidisciplinary team, participate in daily rounds, and collaborate with physicians and other health care professionals in managing patient care.

STAFF ORIENTATION
All staff attends a one- week nursing orientation program. Unit orientation is preceptor based, individualized and determined by the Nursing Director, clinical nurse specialist and the new employee. The length of orientation is also individually determined. New nursing graduates participate in the New Graduate Mentorship Program.

EDUCATIONAL AND DEVELOPMENT OPPORTUNITIES
Staff education and development is supported by The Norman Knight Nursing Center for Clinical & Professional Development. Full and partial day programs are offered. Staff may also access outside educational opportunities. The teaching environment provides staff with a daily opportunity to discuss patient care related educational issues with members of the graduate medical education program and with other members of the care-delivery team.

Clinical Nurse Specialists provide educational support to staff on the nursing units. Staff has time allocated and the necessary support to offer educational programs to other staff members. Nursing Grand Rounds programs are offered on a regular basis.

Staff RNs have the opportunity to participate as a nurse preceptor or a team leader. RNs may advance in their clinical practice and demonstrate proficiency through the Clinical Recognition Program.

White 11 is based on a culture of learning. Bedside teaching is a normal part of every day. Unit based inservices are continually happening on White 11. Each and every staff member is encouraged to take advantage of the many educational offerings throughout the hospital.