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and expectations in collaboration with
their patients. Discharge instructions have been developed to accompany
the pathways and are now available on the web via the Handbook.
PATIENT CARE DELIVERY MODEL
The patient care delivery model is a patient-focused
model, supported by primary nursing. Patient-focused care is high
quality, comprehensive, accessible, supportive and personalized
care.
TEAM MEMBERS
The RN staff along with patient care associates
and nursing students works collaboratively with physical and occupational
therapies, social workers, case management, IV therapy etc. The
support staff consists of operation associates, unit service associates
and pharmacy technicians. To inquire about positions available on
this unit, contact Jeff Hickey at jjhickey@partners.org.
SCHEDULING PRACTICES
The scheduling process is staff driven
and flexible to accommodate personal and educational needs. The
unit operates twenty-four hours a day, seven days a week.
STAFF ORIENTATION
All staff attends a one- week nursing orientation
program. Unit orientation is preceptor based, individualized and
determined by the Nursing Director, clinical nurse specialist and the
new employee. The length of orientation is individually determined
but is usually six weeks. New nursing graduates participate in the
New Graduate
Mentorship Program.
EDUCATIONAL AND DEVELOPMENT OPPORTUNITIES
Staff education and development is supported
by the unit management triad (Nursing Director, clinical nurse specialist
and operations coordinator). The Clinical Nurse Specialist provides
educational support to staff on the nursing units. Staff has time
allocated and the necessary support to offer educational programs
to other staff members. Self-learning packets are made available
to assist staff with on going in-service needs as well as continuing
education. Staff are encouraged and supported when they seek certification
in ACLS and participate in ATLS programs.
Staff RNs have the opportunity to participate
as a nurse preceptor or a resource nurse. RNs may advance in their
clinical practice and demonstrate proficiency through the Clinical
Recognition Program.
Many nursing schools affiliate with the hospital
and like many other units White 7 serves as a clinical site. Staff
works closely with students and their instructors as they care for
their patients. It provides a stimulating and motivating environment
rich with knowledge sharing and acquisition.
The Norman Knight Nursing Center for Clinical & Professional Development provides full
and partial day programs. Staff may also access outside educational
opportunities. The teaching environment provides staff with a daily
opportunity to discuss patient care related educational issues with
members of the graduate medical education program and with other
members of the care-delivery team. Nursing Grand Rounds programs
are offered on a regular basis.
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