Massachusetts General Hospital, MGH Banner Patient Care Services Patient Care Services Address 55 Fruit Street Boston MA 02114
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Goals we will pursue to advance/support the organizational mission and our vision for:

  • Quality Patient Care,
  • Excellence in Clinical Practice,
  • Cost Effectiveness and Efficiency.

strategic goals

  • Through the Patient's Eyes - Seek the patient's voice to improve the care experience
  • Following the Evidence - Achieve and sustain evidence-based quality indicators
  • Handle with Care - Decrease patient and staff injuries through the use of safe patient-handling practices
  • Lean & Clean - Provide a clean and clutter-free environment for our patient and staff
  • Team PCS - Enhance teamwork to achieve excellence in care delivery