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On March 1, 1999, in response to feedback the hospital received from the public, the Blum Patient and Family Learning Center opened as the consumer health library of The Massachusetts General Hospital.

A consumer health library provides the public accurate and reliable medical/health information in lay people's language.

In the early 1990's, Senior Vice President, Chief Nurse Jeanette Ives Erickson worked with the Development Office in locating donors to create such a learning environment. Maxwell and Eleanor Blum became founding donors, and the Ladies Visiting Committee of the Massachusetts General Hospital became contributing sponsors.

A project plan set up a Steering or oversight committee that reviewed the work of five teams: Content, Marketing, Information Systems, Operations, and Construction which worked under the leadership of the Center's first Director, Sally Millar. The teams completed their work in just eight months.

The former Trustees Room on the Main Corridor of the White Building, near the main entrance was chosen as the location of the Blum Patient and Family Learning Center. This prominent location underscored the commitment, by Massachusetts General Hospital, of the importance of providing health information to the public. The space was converted into use for a state-of-the-art library. Rich, warm woods combine with greens, and other earth tones to enhance a relaxing and soothing environment conducive to learning and thinking.

In the short years of its existence, the daily use of the Blum Patient and Family Learning Center has more than doubled, justifying the vision that a consumer health library at Massachusetts General Hospital was necessary.

Under the leadership of the manager, Taryn Pittman, RN, MSN, the Blum Patient and Family Learning Center is undertaking strategic planning to prepare for the future. A host of new initiatives will keep the Center at the forefront of providing consumer health information and patient education.

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