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"Once I was in terrible pain in the hospital. The nurse was going to do a quick medication dispensation and be out the door. So she did her stuff and she was headed out. And she looked at me, and all of a sudden, she just stopped and she came over and she brushed the hair out of my eyes and she put her hand on my face, and she stroked my face, and it didn't take the pain away, but it changed the whole day."
coverage of project led by MGH physician Annie Brewster, also quotes psychiatrist John Herman
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