Meet the staff at Massachusetts General Hospital PrimeCare.
- Phone: 617-726-4488
- Email us
Our team is a blend of seasoned clinical professionals who are licensed in nursing or social work and certified in geriatric care management. They are all members of the National Association of Professional Geriatric Care Managers. Our staff has more than ten years of combined experience working in complex health care systems and assisting elders and families with challenges in finding the senior health resources they need.
Barbara Maxey, RN, BSN, CCM
Nurse Care Manager, Clinical Director
Board Certification: Commission for Case Manager Certification
Direct Line: 617-724-7869
Barbara is the clinical director at Mass General PrimeCare and has been a case manager since 2004. She has spent her entire professional career at Mass General and prior to joining PrimeCare was a staff nurse, head nurse, continuing care nurse and in-patient care manager. Barbara is a member of the National Association of Professional Geriatric Care Managers (NAPGCM) and in 2009 became a Certified Care Manager (CCM). Her clinical interests include geriatrics, Alzheimer’s disease and other types of dementia along with oncology and hospice care. Barbara received her nursing degree from Catholic University in Washington, D.C.
"Working at PrimeCare has been so fulfilling as I have had the opportunity to work with many of my clients for years and have developed long term relationships with them and their families. We also have the advantage of being able to follow them through the continuum rather then just providing episodic care." - Barbara Maxey RN, BSN, CCM
Susan Shapiro, MSW, LICSW, C-ASWCM
Clinical Social Worker, Care Manager
Board Certification: Certified Advanced Social Work Case Manager, National Association of Social Workers
Direct Line: 617-643-8457
Susan is a certified geriatric care manager and licensed independent clinical social worker with 35 years of experience in health care and mental health and a specialization in dementia and psychiatric illness. Susan is a member of the National Association of Social Workers (NASW) and the National Association of Professional Geriatric Care Managers (NAPGCM), where she also served on both the National and New England board of directors. Susan received her Bachelor of Science from the University of Massachusetts-Amherst and her Masters in Social Work from Smith College.
"I am the newest member of the PrimeCare team. Working as part of a team of talented professionals has been wonderful. I especially have enjoyed meeting elders and their families when they are in need of assistance and being able to provide the care they need. Building relationships with elders and their families whether short or long-term is very meaningful.”
- Susan Shapiro, MSW, LICSW, C-ASWCM