The mission of the Empathy and Relational Science Program is to enhance empathy and interpersonal relationships in healthcare.
Our team’s focus is on empathy in the patient-clinician relationship. Our research is grounded in the neurobiology and physiology of human interaction and emotion and is informed by relational sciences. We offer evidence-based empathy education that optimizes the patient experience, promoting respectful, compassionate, and effective communication at all levels of healthcare.
Studies have demonstrated that the degree of clinician empathy plays a significant role in improving outcomes in medicine, predicting quality of care, patient safety and satisfaction, and in decreasing malpractice claims. We also participate in interdisciplinary research collaborations and believe that empathy plays an important role across industries, including fields such as executive coaching, management and leadership, and education.
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