The mission of the Empathy and Relational Science Program is to enhance empathy and interpersonal relationships in healthcare.
Our team’s focus is on empathy in the patient-clinician relationship. Our research is grounded in the neurobiology and physiology of human interaction and emotion and is informed by relational sciences. We offer evidence-based empathy education that optimizes the patient experience, promoting respectful, compassionate, and effective communication at all levels of healthcare.
Studies have demonstrated that the degree of clinician empathy plays a significant role in improving outcomes in medicine, predicting quality of care, patient safety and satisfaction, and in decreasing malpractice claims. We also participate in interdisciplinary research collaborations and believe that empathy plays an important role across industries, including fields such as executive coaching, management and leadership, and education.
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In The News
Boston Globe: At MGH, schooling doctors in the power of empathy
Greater Good Science Center: Should We Train Doctors for Empathy?
US News: Why Nice Doctors Are Better Doctors
Washington Post: Teaching doctors how to engage more and lecture less
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Huffington Post: Medicine shouldn't be divorced from Empathy
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Discover the largest hospital-based research program in the U.S. and how clinicians and scientists chart new terrain in biomedical research to treat and prevent human disease and bring the latest advances to patient care
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