Empathy Training: The Empathy and Relational Science Program uses the results of years of research to develop the most successful training techniques for healthcare providers.
Training Program Overview
The Empathy and Relational Science Program offers training to enhance empathy in healthcare providers. The training incorporates translational research in the neurobiology and physiology of emotions to improve patient and health care provider relationships with an emphasis on empathy. Using didactic and experiential learning, participants learn the basic science of emotional connection.
The training teaches techniques to improve detection and management of emotional states in patients, and to respond with empathy and compassion. This training was the subject of a randomized, controlled trial of physicians at MGH and resulted in significant improvement in patient perception of physician empathy.