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Department of Radiation Oncology
Clark Center for Radiation Oncology
Francis H. Burr Proton Therapy Center
Call the phone numbers below for an appointment in the Department of Radiation Oncology. Read below for the steps you should follow to request an appointment and prepare for your first visit.
Making an AppointmentAt MGH Radiation Oncology we have appointments available so we can schedule you quickly without lengthy wait times. To schedule a consultation at the Clark Center for Radiation Oncology, please call 617-726-8650. To schedule an appointment at the Francis H. Burr Proton Therapy Center, please call 617-726-0923. We do accept physician referrals, but a physician referral is not required to contact us and to schedule a consultation. If you need assistance selecting a doctor or making an appointment, call the Physician Referral Service at 800-711-4644.
Clark Center for Radiation OncologyFrancis H. Burr Proton Therapy Center
Before making an appointment, new patients should contact the Mass General Registration and Referral Center at 866-211-6588 to receive a patient number and a Medical Record Number (MRN). Please have the following information available:
Insurance GuidelinesHealth insurance coverage is a major concern for cancer patients and their families. Medical and financial eligibility need to be established prior to confirming an appointment. The Radiation Oncology staff will be happy to assist you in securing necessary insurance information to insure coverage for you or your child’s radiation treatments however; it is the patient’s responsibility to know and understand their plan.Contact the Customer Service or Member Services Dept at your insurance company (the phone numbers are on your insurance card or in your benefits booklet) as to your specific benefits. They should be able to tell you about your in-network and out-of-network coverage and your specific Radiation Therapy benefits.It is impossible for us to go into every detail of your plan. If needed, our staff will help you obtain your referral or authorization, but ultimately it is your responsibility to know and understand your insurance coverage. Please check with your insurance carrier regarding the specific “Radiation benefits” of your plan and any deductibles or benefit limits you may have. MGH patients have access to financial counselors who are committed to working with you, your physician, and your insurance company so that you can receive care at our hospital. These counselors are available to help verify your coverage, answer billing questions, and help address any concerns you may have.For questions and/or concerns regarding insurance issues, please refer to the contact information listed below.Patient Financial coordinator: 617-726-2192Rad/Onc insurance questions: 617-726-8785 Proton insurance questions: 617-643-2575International Patients: 617-726-2787
Preparing for Your Appointment
At the Appointment
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