Backup Child Care Center

The Backup Child Care Center provides emergency child care services to Massachusetts General Hospital patients and employees of Mass General and Partners HealthCare.

Contact Us

The Backup Child Care Center is located in the lobby of the Warren Building on the main Mass General campus.

55 Fruit Street
Warren Building, Suite 130
Boston, MA 02114
Phone: 617-724-7100
Fax: 617-724-7171
Site Director: Patty Pirone
Contact us

The Massachusetts General Hospital Backup Child Care Center provides emergency child care for benefits-eligible employees of Mass General and Partners HealthCare, and Mass General patients who are unexpectedly without a caregiver for their children. Care is provided for children between the ages of nine months to 12 years.

Backup care is intended to supplement, rather than replace, regular child care. The times when your family needs backup child care may include the following:

  • When your child's regular caregiver is ill or on vacation
  • When your child's regular child care center or school is closed
  • When you have to work extra hours
  • When there is a sudden termination in your child care arrangements
  • While you are searching for permanent child care arrangements
  • When it is not comfortable or possible for a child to accompany a parent or family member to a clinical appointment. Patients are encouraged to contact their health care provider’s office regarding children in the waiting room or accompanying a family member who is receiving care

Hours

Our hours are Monday through Friday, 6:30 am-5:45 pm. The fee for the Backup Child Care Center is $6 per hour, per child. Each child may attend the center for up to 20 days per fiscal year.

Reservations

Employees and patients in need of backup child care must make a reservation by calling 617-724-7100. Reservations may be made the day care is needed or up to one month prior.

The Backup Child Care Center strives to accommodate all requests for reservations. However, based on demand, there may be limitations to the days and times available for care. In these instances, the program will suggest additional resources for backup care, such as Care.com Backup Care (formerly known as Parents in a Pinch) or the child care information and referral services offered by Partners HealthCare Employee Assistance Program.

Find your way around Mass General

Locate parking, buildings, gift shops and more on these maps of the hospital’s main campus.