• Billing, Insurance & Financial Assistance

    Find information about Mass General's billing, financial assistance and insurance policies for patient hospital stays, procedures or doctor's appointments.

  • Chaplaincy

    Professional chaplains provide spiritual care to people of all traditions, cultures and beliefs.

  • Child Care

    The Mass General Backup Child Care Center provides emergency child care for benefits-eligible employees, and patients who are unexpectedly without a caregiver for their children.

  • Executive Health Services

    The Executive Physical Program helps detect risk factors and early manifestation of disease. The Executive Registry provides members, individuals and their families access to primary care and specialty services at Mass General and around the world.

  • International Health Services

    The International Patient Center is a full-service office that assists overseas patients seeking a consultation, a second opinion or medical treatment.

  • Medical Interpreter Services

    Our interpreters provide accurate and complete interpretation to support the delivery of culturally competent care and facilitate access to hospital services for patients with little or no English proficiency.

  • Medical Records

    Learn how to request a copy of your medical records at Mass General.

  • Mind Body Medicine

    The Benson-Henry Institute teaches patients ways to counteract stress and build resiliency by eliciting the Relaxation Response.

  • Nursing

    Nurses and health professionals at Mass General provide competent, compassionate care for patients in ambulatory, inpatient and clinical settings.

  • Nutrition

    Dietitians and culinary professionals provide inpatient and outpatient nutrition services as well as prepare healthy, nutritious food for the hospital community.

  • Patient Education

    The Blum Center is a relaxed and comfortable place for patients, families and friends to locate health information.

  • Patient and Family Advisory Councils

    This program brings together patients, family members and hospital staff in an ongoing effort to enhance the patient and family care experience.

  • Patient Advocacy

    The Office of Patient Advocacy serves as the liaison between patients and the hospital in their expressions of praise or concern so that moral, ethical, operational and care standards are upheld on behalf of Mass General patients.

  • Partners HealthCare Patient Gateway

    Provides secure, online access to your health information whenever you need it.

  • Pharmacy

    The Mass General outpatient pharmacy offers prescription medications as well as Zostavax vaccine administration and personalized pharmaceutical counseling.

  • Smoking Cessation Programs

    Mass General offers an array of clinical, informational and support services for patients and families.

  • Social Service

    Social workers are available throughout Mass General and work with both inpatients and outpatients to help with issues such as: abuse, neglect and violence; coping with illness, treatment and recovery; grief and bereavement; mental health; substance abuse.

  • TeleHealth

    TeleHealth enables community providers and Mass General clinicians to provide high-quality, coordinated care to patients and families through virtual technology.

  • Volunteer Department

    Help make a difference in the lives of our patients by volunteering at Mass General.