Patient Gateway

Patient Gateway, sponsored by Massachusetts General Hospital and Partners HealthCare, provides secure, online access to your health information whenever you need it.

Secure, convenient online access:
Connecting with your doctor’s office has never been easier.

Patient Gateway

Patient Gateway

Connect with your primary- or specialty-care provider through Patient Gateway. View a list of participating practices

Introducing Partners HealthCare Patient Gateway: the fast, free, convenient, secure way to reach your doctor’s office.

Access Patient Gateway 24/7 to:

  • Check lab and imaging results
  • Communicate with your doctor’s office
  • Request appointments, medicines or referrals
  • Set appointment reminders
  • Pay your doctor’s bills
  • View a brief summary of information from your last visit
  • Browse a library of trusted health information
  • Go green! Help us use less paper

Even if your practice does not offer Patient Gateway, you can still use it to view your health information. If your practice or provider is not listed on Patient Gateway’s enrollment page, simply select “Medical Records, MGH.”

Patient Gateway is compatible with iPhones and various tablet computers, as well as PCs and Macintosh computers.

Enroll or sign in to Patient Gateway

Patient confidentiality

Mass General places the highest priority on a patient’s right to privacy. Learn how medical information about you is used and disclosed.

Billing and Financial Assistance

Read more about our billing process and learn how Partners HealthCare can assist patients to pay their medical bills.