Bibliography -> Quality of Care / Quality Improvement

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Kaiser Family Foundation & Agency for Healthcare Quality and Research. Americans as Health Care Consumers: An Update on the Role of Quality Information, 2000.

Homer CJ, Marino B, Cleary PD, Alpert HR, Smith B, Crowley Ganser CM, Brustowicz RM, Goldmann DA. Quality of care at a children's hospital: The parent's perspective. Arch Pediatr Adolesc Med 1999;153(11):1123-9.

Committee on Quality Healthcare in America. Crossing the Quality Chasm: A New Health System for the 21st Century, Washington DC: National Academy Press; 2001.

Renders CM, Valk GD, Griffin SJ, Wagner EH, Eijk Van JT, Assendelft WJ. Interventions to improve the management of diabetes in primary care, outpatient, and community settings: A systematic review. Diabetes Care 2001;24(10):1821-33.

Solberg LI, Hroscikoski MC, Sperl-Hillen JM, O'Connor PJ, Crabtree BF. Key issues in transforming health care organizations for quality: The case of advanced access. Jt Comm J Qual Saf 2004;30(1):15-24.

Wasson JH, Godfrey MM, Nelson EC, Mohr JJ, Batalden PB. Microsystems in health care: Part 4. Planning patient-centered care. JT Comm J Qual Saf 2003 May; 29(5):227-37.

Today, primary care practitioners are providing more complex care in an increasingly busy environment. This severely limits their time and opportunity to educate patients about their health and chronic illnesses, as well as discuss other issues like prevention and wellness measures - a situation that is frustrating to both practitioners and patients alike.