The Stoeckle Center

Creating a Medical Assistant Training Program: Getting Started

An information session with tips on how to create a Medical Assistant Training Program that will impact your practice.Course Description

This session is designed as a follow-up to the Medical Assistant Training Information Webinar.  It will provide participants with more in depth knowledge of how to create an MA Training Program, including content, orientation and delivery as well as who to recruit for your trainers. The presenters will discuss the impact an MA Training Program has on your practice, focusing on the program impact with physicians, medical assistants and staff. Pre-work and post-training follow-up with the providers will also be discussed.


Beverly Loudin, MD, MPH, Director, Patient Safety & Quality, North Shore Physicians Group
Lisa Susser, Training & Communications Specialist, MGH/MGPO Practice Improvement Division

Practice managers, administrators and clinical supervisors

Additional Information
It is strongly recommended that you first attend the MA Training Information Session