TeleHealth Experience

Massachusetts General Hospital TeleHealth is a new way for patients to interact with their clinicians online using virtual technology. Depending on your situation, your clinician will decide whether phone, video, text, email, mobile applications or remote monitoring is right for you.

  • Mass General TeleHealth program connects patients and clinicians online

    Virtual visits connect you with your clinician through easy-to-use, familiar tools that fit your schedule and medical needs.

  • Personalized, convenient care

    Virtual visits are as easy as 1-2-3:
    1. Login 2. Connect 3. Start your virtual visit.

  • Connect from home

    Virtual visits enhance your care by providing an alternative way to follow up with your clinician from the comfort of home or work.

  • Reduce time, cost and stress

    Virtual visits may reduce the time, cost and stress associated with traveling to receive care, giving you more time for the things that matter most.

Massachusetts General Hospital TeleHealth gives existing patients in the state of Massachusetts the opportunity to have convenient and secure virtual visits for follow-up appointments with their clinicians. Virtual visits are currently being offered to selected patients in a limited number of practices as part of a pilot program. It’s ‘as easy as 1-2-3’ to start a TeleHealth visit—most patients will only need a computer or mobile device. A TeleHealth visit saves you time, and lets you get back to things that are important to you.


U.S. News and World Report Best Hospitals 2015-2016

U.S. News & World Report ranks Mass General the #1 hospital in America based on our quality of care, patient safety and reputation in 16 different specialties. Learn more about why we're #1