Parking Lot Escort Service

Mass General's Police and Security Department provides security escorts to any patient, visitor or employee who would like an escort to the parking garages and streets surrounding the hospital. Please call Police and Security (see below) to arrange for an escort. Escorts are subject to availability.

Lost and Found

Patients and visitors are encouraged to call Police and Security to inquire about lost items or missing personal effects. If the lost item contains identifying information, Police and Security will attempt to contact the owner and return the item. If an item is not claimed within 30 days, it becomes the property of Mass General.

Help With Your Car

Police and Security can help with minor car problems, such as:

  • Accessing a car if keys have been locked inside.
  • Jump starting a car if the battery has been drained.
  • Providing sealant for a flat tire.

For any other car problems, Police and Security can contact a road service or tow truck.

Reporting Incidents

Employees, staff, patients and visitors are encouraged to report all criminal activity and anything that might seem out of the ordinary to the Police and Security department.