Visitor Information

Massachusetts General Hospital provides staff and volunteer ambassadors to help patients and visitors arriving at or being discharged from the hospital.

Providing Special AssistanceMass General ambassadors welcome and escort patients arriving at the hospital, and help patients and visitors with special assistance requests such as getting out of a car or into a wheelchair.

Ambassadors are posted at the hospital’s main entrance at 55 Fruit Street and the entrances of the Wang Center and Yawkey Center.

In addition, information desks are located throughout the hospital's main campus buildings to assist you. Information desk staff also can help answer questions or locate an ambassador or volunteer escort.

Learn more about handicap accessible transportation and parking and valet parking services.

Directions to Mass General

Driving to Mass General? Get driving directions or locate a parking lot on the hospital's main campus.

Learn more about handicap accessible parking

Mass General has handicap accessible parking in its garages and valet services available. Learn more about handicap accessible parking.