Mass General ambassadors welcome and escort patients arriving at the hospital, and help patients and visitors with special assistance requests such as getting out of a car or into a wheelchair.

Ambassadors are posted at the hospital’s main entrance at 55 Fruit St. and the entrances of the Wang Center and Yawkey Center.

In addition, information desks are located throughout the hospital's main campus buildings to assist you. Information desk staff also can help answer questions or locate an ambassador or volunteer escort.

Learn more about handicap accessible transportation and parking and valet parking services.