How to Get Your Images and Reports

You can see your images and reports in Patient Gateway as soon as a radiologist finalizes them. Your care team at Mass General Brigham can also see your images and reports in our secure systems.

If you need a copy of the report and not the images, please contact Mass General Medical Records at 617-726-2361.

How to Share Your Images and Reports

If you want to share your images and reports with a provider outside of Mass General Brigham, please place an order online.


All orders must include a signed release form.

Use this form for internal requests only.

If you need a CD or DVD, we can mail it to you or you can pick it up. To pick up a CD or DVD, please bring a photo ID and written permission from the patient (if needed) to our office.

How to Find Us

Use our interactive map to find our office.

Mass General Brigham Image Service Center
Massachusetts General Hospital
55 Fruit Street, Blake Building
Blake Subbasement 0029
Boston, MA 02114

Monday to Friday
8:00 am – 6:00 pm

Phone: 617-726-1798
Fax: 617-724-0264
Email: ImageServiceCenter@mgb.org