Get Started

New Patients

If you have not previously seen a doctor within the Partners HealthCare Network.

Existing Patients

If you have previously seen a doctor within the Partners HealthCare Network.

For Referring Providers

Refer patients to Mass General by phone or online.

New Patients

Our physicians treat patients from around the world who are experiencing conditions ranging from common to complex. Whether you’re looking for a new primary care doctor or seeking care for a serious condition, our doctors are among the best in the world. And with several accommodations close to our main campus, we offer convenience for those who need to travel for an appointment.

International patients:  Please request an appointment through the International Patient Center


Option 1: Contact a Doctor

Search Mass General doctors and request an appointment with the provider of your choice.

Find a Provider

Option 2: Let Us Help You

We offer assistance to patients who would like help choosing a doctor or making an appointment.

To speak with a member of our patient care team, call 800-711-4644
(Monday-Friday 8:30 am-5:00 pm).

You may also submit an appointment request form online.

Request an Appointment

Other Appointment Resources

Existing Patients

Contact Your Health Care Provider or Access Center Directly

To request an appointment with a Mass General doctor, contact that doctor directly.

Search Mass General doctors or view all centers and departments for help finding your doctor’s contact information.

Use Patient Gateway

If your health care provider uses Partners Patient Gateway, you may request an appointment online.

Sign in to Patient Gateway

For additional help choosing a doctor or making an appointment, call 800-711-4644 (Monday-Friday 8:30 am-5:00 pm).

Other Appointment Resources

International Patients

Thousands of international patients from more than 140 countries travel to Mass General each year seeking world-class medical care, a second opinion or treatment. Choose the appropriate item below to contact our International Patient Center, a full-service office that coordinates all medical care and services for international patients at Mass General.


Request an Appointment or Refer an International Patient

Complete this form if you are an international patient requesting an appointment or a doctor referring an international patient. Please note, the form needs to be completed in English. For more information, visit the International Patient Center.

Complete Form

Request a Remote Second Opinion

Complete this form to request a remote second opinion with one of our physicians. Please note, the form needs to be completed in English.

Request a Remote Second Opinion

International Patient Center representatives are available Monday-Friday, 8:00 am-5:00 pm EST at
+1 617-726-2787.

Other Appointment Resources

Referring Providers

Submit an Online Request or Access Patient Records

Refer your patient to a specialist at Mass General or view patient records through Partners HealthCare Physician Gateway. Use online form only for appointments not needed within 72 hours.


Refer Your Patient

Call the Physician Referral Office: 855-477-4755

The Physician Referral Office is available Monday-Friday, 8:30 am-5:00 pm. Search our physician directory for help choosing a doctor.

Request a Non-Acute Inpatient Transfer

877-MD-REFER (877-637-3337)

Other Appointment Resources