Conveniently located at 388 Commonwealth Avenue in Boston, MGH Back Bay provides outstanding primary care and preventative health care to the entire family, from newborns to seniors.
Our Mission
Our staff is dedicated to delivering the highest quality patient care through ongoing collaboration among patients, caregivers and professional care providers. As part of our approach to care, we work to understand each patient’s physical, social, psychological and environmental circumstances and incorporate compassionate care, teamwork, health care excellence and respect for our patients into our practice.
More about our mission and core values
Understanding of and consideration for each individual's physical, social, psychological and environmental circumstance is fundamental to our practice. Staff members at MGH Back Bay are guided by the core values of respect, compassion, teamwork and excellence.
Respect: We will honor and value the individuality, diversity and contributions of our patients and each other.
Compassion: We will strive, everyday, to see through the eyes of the people who seek our care and advice.
Teamwork: We believe that the partnership of patients, caregivers and health care professionals form the foundation of excellent care, and we will encourage shared decision making.
Excellence: We will demonstrate outstanding customer service, continuous quality improvement and leadership in our field.
Patient-Centered Medical Home
We provide health care as a team, with a focus on the individual patient as a certified Patient-Centered Medical Home (PCMH Level 3 certification). This is the highest level approved by the National Committee for Quality Assurance (NCQA).
This means that our focus and care is on the person as a whole, allowing your physician to spend more time with you. As a patient of our practice, you will also have access to all of the world-class resources of Massachusetts General Hospital, including specialists in virtually every specialty and subspecialty, should you need it.
We look forward to focusing on our patients as a whole to improve access and quality of health care, while decreasing health care costs to both the patients and communities we serve.
Team Care
Your team of health care providers will consist of your primary care provider, nurse practitioners, RN's, LPN's, flow manager, secretary, phlebotomist, managed care coordinator, physiatrist, social workers, nurse educator, residents and nutritionists.
All of our doctors are board-certified and are specially trained to care for patients of all ages, from newborns to seniors. This means your doctor can care for your entire family for life.
Our physicians work with you to coordinate all of your health care needs, from routine physical exams to diagnosis and treatment of complex medical conditions, to preventative medicine and wellness programs.
Award-winning Medical Care
Mass General is recognized as a leader in patient care, education and research, and ranks among the most prestigious medical institutions.