Safe Care Commitment
Our dedicated physicians, providers, nurses and staff are committed to providing the best possible emergency care—safely and effectively. We have taken unprecedented steps to ensure that visits to the Mass General Emergency Department are welcoming and safe. Your health is our top priority.
Welcome to the Mass General Emergency Department
Please watch this welcome video made by Emergency Department leadership to learn more about how our department functions. We hope that this video provides you with helpful information about what to expect while in the Emergency Department.
Your Care Team
Learn about the people who will care for you during your Emergency Department stay.
A review of the Emergency Department care process, from check-in to check-out.
Services and Resources
Learn more about the services and resources available to patients and families.
For Your Comfort
Ways to make your Emergency Department stay more comfortable.
Preparing to Leave
Things to remember when leaving the Mass General Emergency Department.
Special Note: Emergency Care During COVID-19
During these last few months, many of the hospital emergency departments in the Boston area—and across the country—have experienced higher than normal patient volume. At Mass General we are experiencing this at record-breaking levels. We apologize for longer than expected wait times, but promise to deliver outstanding patient-centered care. Our doctors, nurses, advanced practice providers and administrative staff are all dedicated to serving your emergency care needs.
Resources for patients visiting our Emergency Department, including frequently asked questions and estimated wait times for different procedures.
Find information on residency, fellowship and continuing medical education opportunities available through the Department of Emergency Medicine.
Learn more about the various specialized teams working within the Department of Emergency Medicine.
Explore current research projects in the Department of Emergency Medicine or search our open clinical trials and medical research studies.
Mass General Brigham Urgent Care
Visit Mass General Brigham Urgent Care the next time you are ill. There are over 10 locations in Massachusetts to choose from.
Secure online access to your health information whenever you need it. Check appointments, communicate with your provider and pay bills online 24/7.
#1 Research Hospital in America
Mass General is the #1 hospital in New England based U.S. News & World Report Best Hospitals for 2022-2023.