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The Massachusetts General Hospital Emergency Medicine Consulting (EMC) collaborative provides consulting services and health care market research opportunities for companies seeking feedback on existing or prospective medications, devices and services. By connecting industry partners with the Mass General health care professionals who use them, companies have the opportunity to develop better products and strengthen clinical care for the patients.
Mass General health care providers are thought leaders with hands-on experience in direct patient care. In addition to providing feedback on products in the pipeline, they can share insights and trends in health care, emergency medicine and acute care services. We host workshops, interviews and hospital tours to bridge the gap between product design teams and health care providers.
The EMC was created to assist in the design of better health care products and services. Mass General has a longstanding commitment to advancing the care of our patients and this commitment extends to ensuring that the products and services we use are optimally designed for ease of use and appropriate use. We believe our patients are best served when health care providers and industry partners work together.
We provide product consulting services to biotechnology, medical device and pharmaceutical companies as well as connect companies with Mass General providers who share feedback on the gaps between technologies and end-user needs. Consistently ranked one of the top hospitals in the nation by U.S. News & World Report, our clinicians use the most advanced tools currently available in order to care for patients every day.
To connect biotechnology, medical device and pharmaceutical companies with renowned health care professionals. This type of consumer research ensures that all products and services are designed with the end users in mind.
To ensure optimal use of products by clinicians. Our patients are best served when health care professionals can provide feedback in the development of new products.
To help product designers and developers create new products and services. Oftentimes, product designers and developers have great product ideas, but no venue to test for likability. We provide such a venue. Testing new products in a productive environment with the help from top-notch, practicing health care professionals will strengthen the final product.
Our focus areas are the ones in which we believe we can significantly help your organization, product or idea become even stronger. Our services are not limited to these areas and we encourage you to reach out with any questions or needs outside of the list below.
In order to accomplish our goals, we offer a range of services that ultimately allow you to evaluate how clinicians interact with prospective products and services.
Below is the list of the services we offer. Other services are negotiated based on your needs.
The array of services we provide can be valuable at any stage in the product development cycle.
Our customers typically fall into any of the below categories and are seeking feedback from medical professionals regarding new products and ideas on a per diem basis, as opposed to having to hire a full-time team.
Joshua N. Goldstein, MD, PhDMass General Emergency Consulting Program Director
Dr. Goldstein is the Mass General endowed chair in clinical research in the Department of Emergency Medicine and a professor of emergency medicine at Harvard Medical School (HMS). He received his MD and PhD in molecular biology and biochemistry at the University of Connecticut School of Medicine as well as completed residency and fellowship training at Mass General, Brigham and Women’s Hospital and HMS. He has over 20 years of experience in critical care and emergency medicine.
He has lectured nationally and internationally, and has published over 180 research articles, book chapters and reviews. He oversees a clinical research program focused on improving the care of patients with neurological and hematologic emergencies.
Dr. Goldstein has also worked with industry partners in clinical trial management and clinical operations. He has experience consulting with pharmaceutical, biotechnology and health care service companies.
Chun Mei Su, BA, MS candidateMass General Emergency Consulting Program Manager
Chun Mei Su graduated from University of California, Davis with her bachelors in psychology, and is currently pursuing a master of science in clinical research at Boston University while working full-time at Mass General. She has over five years of clinical research experience.
Currently, she also serves as the program manager for the Center for Neurologic Emergencies and manages clinical trials within two National Institute of Health (NIH)-funded networks in Emergency Medicine, the Neurological Emergencies Treatment Trials (NETT) and Strategies to Innovate Emergency Care Clinical Trials (SIREN)networks.
Please email Chun at email@example.com with any questions or to hire the Emergency Medicine Consulting services.
For more information or to hire the Emergency Medicine Consulting services, please use the contact information below.
Chun Mei Su, BA, MS candidate(617) firstname.lastname@example.org
Department of Emergency Medicine55 Fruit StreetBoston, MA 02114
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