About Imaging Services During COVID-19

Throughout Mass General, we are taking unprecedented steps to keep our patients safe. At MGH Charlestown HealthCare Center, we have adjusted our operations and physical space so you may notice some changes when you visit us. 

This location is imaging patients without known or suspected COVID-19. If you have COVID-19 symptoms, please work with your doctor to get an imaging appointment at one of our other Mass General Imaging locations.

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What to Expect

  • When arrive, you will check in at the front desk. We have placed markings on the floor for you to stand on to create physical distancing.
  • During check-in, we will ask you some questions to screen for symptoms of COVID-19.
  • After you check in, you will receive your ID band and be greeted by your technologist. 
  • Your technologist will walk you directly to your exam room. Most people will not need to wait. If you want to sit, please be aware that chairs are spaced apart and cleaned between every patient.
  • If you need to change into hospital attire for your exam, your technologist will walk you to the changing area. We continuously clean the changing areas with a hospital-approved disinfectant.

Healthy Behaviors

We are committed to safely imaging patients with many different conditions, including those related to COVID-19. During the pandemic, we have taken additional steps to keep all of us safe.

Hours of Operation

Imaging services are available at the MGH Charlestown HealthCare Center on Monday through Friday from 9:00 am to 3:00 pm. Call our Central Scheduling Office if you need to reschedule or cancel an exam.