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Internal Medicine Associates
Read frequently asked questions about Internal Medicine Associates at Massachusetts General Hospital.
The office is open from 8:00 am-5:00 pm, Monday through Friday. Urgent Care is available by appointment only. Our phone lines are open Monday through Friday from 8:00 am-4:30 pm.
If you are experiencing a medical emergency, please call 911. IMA patients who require urgent attention after hours may call their primary care physician’s office and dial 1 to speak with the doctor on call. Do not contact the practice through email or Partners Patient Gateway in an emergency situation.
You may schedule an appointment with your doctor in the following ways:
Please contact your primary care physician’s office and ask if she or he is accepting new patients. If not, contact the Massachusetts General Hospital Physician Referral Service at 800-388-4644 to be referred to a new primary care physician.
Please contact the Mass General Physician Referral Service at 800-388-4644.
Your primary care physician (PCP) is the best resource to recommend experts in your condition or disease.
Consult with your PCP, who will provide you with the guidance you need.
What can I expect and how should I prepare for my first visit with my new physician?
You will be asked to complete a new patient questionnaire prior to your visit. This may take at least 15 minutes to complete. Your doctor will review it with you at the same time as reviewing your medical history. Typically an initial visit lasts about 45 minutes.
Our pre-visit checklist includes:
What can I do to organize my health care?
Internal Medicine Associates accepts most insurance plans that have contracts with the hospital to provide primary care. Please consult the Mass General billing site for more information or check with your insurance carrier to be certain that your care provider is an accepted physician.
The amount of co-pay depends on your insurance coverage. Check with your insurance company for specific details.
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